Question 1

How quickly can a technician arrive for an emergency?

Accepted Answer

For critical emergencies (like major leaks or electrical failures), we guarantee a response time of under 2 hours within Raipur city limits. Standard service requests are typically fulfilled within 24 hours.

Question 2

Are your technicians verified and background-checked?

Accepted Answer

Absolutely. Every technician undergoes a strict multi-point background check, skills verification, and behavioral interview before joining One Call. They also carry official ID badges for your peace of mind.

Question 3

Do you provide warranties on repairs?

Accepted Answer

Yes, we offer a standard 30-day service warranty on all labor. Parts provided by us carry their respective manufacturer warranties. If the same issue reoccurs within the warranty period, we’ll fix it at no extra labor cost.

Question 4

How often should I get my AC serviced?

Accepted Answer

For optimal performance in Raipur’s climate, we recommend servicing your AC at least twice a year — once before the summer season starts (Feb/March) and once after the monsoon (September/October) to clean out humidity-induced fungus.

Question 5

Do you provide warranty on AC repairs?

Accepted Answer

Yes. All AC repairs come with a 30-day service warranty covering the same fault, and any parts we replace carry their manufacturer warranty. If the issue returns within the warranty period, the revisit and labor are free.

Question 6

Are there any hidden charges?

Accepted Answer

No. You approve a transparent, itemized estimate before any work begins. The visit/diagnostic charge is communicated upfront and adjusted against the service cost when you go ahead with the repair.

Question 7

How do I pay after the service?

Accepted Answer

You pay only after the work is completed and you are satisfied. We accept UPI, cash, and bank transfer.

Question 8

What areas do you serve?

Accepted Answer

We currently serve Raipur and surrounding areas in Chhattisgarh. Enter your pincode during booking to confirm availability at your address.

Frequently Asked Questions

General questions

AC Repair & Service

Still have questions?

Frequently Asked Questions

General questions

How quickly can a technician arrive for an emergency?expand_more

Are your technicians verified and background-checked?expand_more

Do you provide warranties on repairs?expand_more

How do I pay after the service?expand_more

What areas do you serve?expand_more

AC Repair & Service

How often should I get my AC serviced?expand_more

Do you provide warranty on AC repairs?expand_more

Are there any hidden charges?expand_more

Still have questions?