One Call Service & Repair ("we", "us") operates in Raipur, Chhattisgarh and provides doorstep home services. This policy explains what information we collect and how we use it.
When you create an account or book a service we collect your name, mobile number, service address, and details about the problem you want fixed. If you contact support we also keep the messages you send us.
We do not collect payment card details on this website. Payments are settled directly with the technician or through the payment provider shown at checkout.
We use your information to confirm bookings, dispatch technicians, send service updates on phone/WhatsApp, apply offers and referral rewards, and improve our services. We never sell your personal information.
Booking history is retained so you and our support team can reference past work and warranties.
You can update your profile and addresses from your account at any time. To delete your account or data, contact us on our primary phone number or email and we will process the request within 30 days.
